Truth-Hardening Action Checklist
A practical checklist of identity, FAQ, corroboration, and citation-readiness actions you can use to reduce ambiguity and strengthen what AI systems can retrieve and repeat about your brand.
Section 1: Entity Home Page
Check each item once complete.
- ☐We have one clear page that explains what the company is
- ☐The page states who the company serves
- ☐The page states what category the company belongs to
- ☐The page explains where the company operates, if relevant
- ☐The page clearly states what the company does not do
- ☐The opening section explains the business in plain language
- ☐The page avoids vague marketing language where a precise definition would be better
Section 2: Canonical FAQ
- ☐We have a core FAQ page that answers real evaluation questions
- ☐The FAQ includes who the offer is for
- ☐The FAQ includes who the offer is not for
- ☐The FAQ explains pricing or how pricing is determined
- ☐The FAQ covers alternatives or comparisons
- ☐The FAQ addresses legitimacy and trust questions
- ☐Each FAQ question is written in natural language
- ☐Each answer begins with a direct response, not a long intro
Section 3: Explicit Negatives
- ☐We have listed the top misunderstandings people could have about the brand
- ☐We have published direct corrections for those misunderstandings
- ☐We use phrases like "we do not," "this is not," and "we are not" where helpful
- ☐We have reviewed whether any omitted clarification could create avoidable confusion
- ☐We have added explicit negatives to high-traffic or high-importance pages where relevant
Section 4: Corroboration Layer
- ☐Our About page aligns with our homepage messaging
- ☐Our key profiles use the same company description
- ☐Our categories are consistent across listings and directories
- ☐Our service descriptions are consistent across major public sources
- ☐Our founder or leadership bios do not contradict the company positioning
- ☐We have identified third-party pages that already corroborate our core identity
- ☐We have identified gaps where additional credible corroboration would help
Section 5: Citation-Ready Structure
- ☐Our core pages define the topic early
- ☐Important claims appear near the top of the page
- ☐Headings are phrased as real questions where appropriate
- ☐The first paragraph under each heading answers directly
- ☐We use specific nouns and entities instead of vague terms
- ☐We include concise summary bullets where useful
- ☐We clearly distinguish what the offer is from what it is not
- ☐We have reviewed whether the page is easy to quote, summarize, and classify
Section 6: Weekly Review
- ☐We reviewed one core page this week for clarity and extractability
- ☐We checked whether messaging drift has appeared across pages or profiles
- ☐We updated at least one truth anchor this week
- ☐We identified one ambiguity that could be reduced
- ☐We logged the changes made and the pages touched
Final prompt
If an AI assistant had to describe your company in two sentences today, would it have enough clear and consistent evidence to get it mostly right?
If the answer is no, start with the Entity Home Page and work through the stack from there.
Use this checklist alongside The Truth-Hardening Stack article to tighten your identity signals, reduce ambiguity, and strengthen the evidence layer AI systems rely on when describing your brand.
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